MAKE A LASTING IMPRESSION
TURN THE POST-PURCHASE EXPERIENCE INTO A REASON TO LOVE YOUR BRAND
Registria empowers durable product companies to connect with customers and deliver tailored experiences that boost loyalty.
.svg.png){kind=logo}
Collect more customer data
Product registration doesn’t have to be dull. Guide customers through an onboarding experience with your brand that collects first-party data, deep insights and sets the stage for two-way engagement your customers will love.
Maximize post-purchase engagement
After identifying who owns your products, put your best foot forward and effectively engage customers while they own your product. With Concierge every experience is as unique as they are. It’s a smart digital guide that always displays your brand, is always accessible and helps get each individual customer what they need, the moment they need it.
Boost revenue
Current customers are the ones most likely to buy again…and again…and again. Whether a product owner needs the correct part, add-on services, a fun new accessory, or a protection plan for added peace of mind,, our embedded commerce journeys make purchasing a breeze.
Reduce returns, service and support costs
Take care of your product owners during every step of their post-purchase product experience. Centralize product and warranty information, how-to resources, manuals and support specific to the products they own. When you proactively address customer needs, product returns and call center volume drop.
Generate more high-quality reviews
Great experiences generate great reviews. Ask for reviews at the right moment within the Concierge experience. Our clients see a 2X increase on average in the quantity and quality of verified product reviews.
Advance sustainability
Making big changes in the name of sustainability doesn’t have to be complicated. Our solutions help reduce call center times, paper production and consumption and customer frustration by getting the right digital-first resources to customers when they need them the most.
INTELLIGENT EXPERIENCES FUELED BY DATA
From Static to Dynamic! Cuisinart increases identified owners by 68%. The OXM Platform breathes life into customer data, transforming it into a valuable asset for personalized engagement & growth.
Read Cuisinart Impact Study
When Shinola first partnered with Registria in 2021, their top focus was increasing product registration rates to identify more owners and create personalized email journeys for existing customers. Check out this Impact Study to learn how their unique implementation led to owner identification rates doubling and post-purchase email campaigns averaging an open rate above 75%!
Read Shinola Impact Study
Whirlpool, known for innovation, partnered with Registria to boost owner engagement. PhotoregisterSM increased product registrations 50%, driving 300% revenue growth in extended warranties. Mobile registration led to personalized offers & more positive reviews, with ratings jumping from 2 to 4.5 stars.
Read Whirlpool Impact Study
Thermacell partnered with Registria to boost customer engagement. Registria's PhotoregisterSM streamlined product registration, increasing rates 7x. Opt-ins for email marketing jumped to 56%. Thermacell leveraged customer data for personalized email offers with 17% click-through rates, driving sales and loyalty.
Read Thermacell Impact Study
iFIT is the world leader in innovation, design and distribution of connected fitness equipment and software. iFIT owns established industry leading fitness brands NordicTrack®,ProForm® and Freemotion®.
Read iFIT Impact Study