4 min read
Breaking Down Silos: A Difficult Challenge for Customer-Focused Brands
As we step into the new year, now is the perfect time for brands to evaluate how well they’re meeting customer expectations. For durable goods...
REGISTRIA'S
Ownership Experience Blog
Ownership Experience
3 min read
Unlocking the Power of First-Party Data in Modern Marketing
In the ever-evolving landscape of digital marketing, the reliance on third-party data has become increasingly fraught with challenges, from stringent...
5 min read
Why Your Current ESP Offering Might Be Failing You
Stagnant or declining Extended Service Plan (ESP) sales represent a missed revenue opportunity and can harm product and brand perception. However,...
3 min read
How Smart QR Codes are Personalizing Consumer Engagement
QR code scans reached 26.95 million in 2023—a 433% increase over the past two years. In what feels like an instant, QR code interactions have...
5 min read
Boost Consumer Durable Sales: The Power of Reviews & Ratings
Why Reviews are the Unsung Hero of Consumer Durable Sales Customer reviews and ratings play a pivotal role in the success of any product or service,...
5 min read
Go Green, Save Green: Digitizing the Post-Purchase Experience
What do today's conscious consumers really want? Today’s product owners have high expectations for convenience, accessibility, and on-demand...
8 min read
Building a CX Tech Stack for Durable Goods Brands
What should you include in a CX Tech Stack? In today's competitive landscape, brands are bombarded with a vast array of technology solutions that...
5 min read
From Siloed to Seamless: Optimizing a Durable Goods Tech Stack
How to Build (or Re-Build) a CX Tech Stack for Greater Customer Experience When it comes to delivering an exceptional customer experience (CX), the...
2 min read
The Future of Ownership Experiences
Imagine your customers being able to access the product information and support they need on demand, in a matter of seconds, and engaging with your...
3 min read
The Silver Lining of CCPA: Owner Onboarding
On January 1, the California Consumer Privacy Act (CCPA) will go into effect. The new law is already being touted as a potential model for other laws...