2 min read
The Future of Ownership Experiences
Imagine your customers being able to access the product information and support they need on demand, in a matter of seconds, and engaging with your...
REGISTRIA'S
Ownership Experience Blog
Customer experience (2)
1 min read
The Importance of First Party Data From Product Registrations
If you wanted to know what it’s like to downhill ski or scuba dive, you could watch a film, read a book, or ask a friend. However, it’s unlikely that...
2 min read
The Rise of the Ownership Experience (OX)
Denver, CO – It’s the “age of the customer” and consumers are reshaping how business is done. Buyers are more demanding and more informed than ever....
5 min read
Michael Trapani discusses the importance of the customer journey
A growing number of brands are using customer journey maps to improve the customer experience, both before and after a sale. Mapping is used to...
4 min read
Why your current customers are your most valuable customers
When it comes down to it, there are only two ways to grow your business. The first is obvious: spend the time and money needed to acquire new...
1 min read
Using Data to Communicate Brand Value
A brand’s customer experience is only as good as its ability to reach the right customer, at the right time, via the right channel. To do that, you...