Take your business to the next level
You need solutions that immediately impact bottom-line results. Registria can help. Registria is a hosted installed base marketing engine that provides a customized portal for customers to register products. Registria also provides for ecommerce and API integration for companies to cross-sell and up-sell to their customers directly or via channel partners.
Registria has built its solution to help businesses meet their customers, grow their revenue possibilities, and build valuable long-term relationships. Come try us out and see what the Registria difference can do for your business.
Meet Your Customer| What You Need | What Our Solution Helps You Do |
|---|---|
| An effortless customer-focused registration method. Are you putting your best foot forward? | Create clean, professional online registration forms branded for your organization with easy to use templates. Or if you need more power, we’ll help you design it from scratch. |
Allow customers to easily register many products. Are you currently collecting data individually for each product through paper or static web forms? |
Improved web and “in-product” registration technology that allows business customers to register all their products effortlessly. |
| High registration rates. Are you getting enough good data today? |
A convenient online form that doesn’t require postage or handwriting in those tiny boxes. |
| To collect the right data. Are you asking your customers the right questions? | Increased customer intelligence by tailored questions during the registration. Pick a custom set of questions, make your process as short or as long as you need, and change the questions whenever you need to. |
To reduce data collection and customer support costs. Are you paying too much to get the right data? Are resources required today to transcribe forms or provision support accounts? |
Save money by eliminating manual and error prone paper-based registration and warranty cards. |
| A single source of the truth. Do you have customer data all over the place? Is getting at the data taking you too long? | See user responses and data in real-time, all at a single repository. |
| What You Need | What Our Solution Helps You Do |
|---|---|
| To drive revenue by increasing cross-sell/up-sell opportunities | A new direct channel to your installed base of customers as well as new customers creates marketing and sales opportunities. Grow revenue by creating high margin new product offerings in the area of extended warranty, service contracts, content distribution or accessories. |
| To reduce support costs through better data collection and organization | Reduce risk by minimizing warranty exposure through entitlement checking and monitoring. |
| To experiment with and continuously improve on marketing to your installed base | A-B Test various registration and cross-selling scenarios across customers. Adjust in real time as needed. |
| To find additional high impact opportunities that improve the bottom-line | Prioritize high-value opportunities. Registria identifies initiatives with both the highest potential and the greatest value to customers. |
| What You Need | What Our Solution Helps You Do |
|---|---|
| To meet the lifecycle needs of your customers from initial purchase support to post-warranty choices | Create and schedule reminder e-mails through our notification engine. Target specific lifecycle events such as initial purchase or warranty expiration |
| An ongoing communication channel to measure customer retention and product quality | Leverage our tools to send follow-up surveys and track customer satisfaction over time. |
| To improve customer satisfaction and loyalty through direct, tailored and effective contact | Create relevant communication campaigns that meet key customer needs. Match these directly to customer communication preferences. |
| A solution that that allows you to easily communicate with customers, while connecting easily with your existing systems | Avoid the time and cost involved with moving data into your service provider’s survey and email marketing databases. |